Thursday, May. 17, 2012

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How to write better emails!

Written By: DChetty

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March 31, 2009

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Posted In:

I’ve picked this up here and its definitely worth a repost. I plan on using the advise and I would recommend that you make it part of your email protocol too as it all makes sense.

Robby Slaughter, the presenter of the summit shared his preferred method of reversing this process flow and the reasons behind each. I’m significantly paraphrasing but this is the basic premise.

  1. Attach files – how many times have you sent an email and forgotten to attach the files? Attaching the files first also reinforces the purpose of the email which will be important in the following steps.
  2. Write Body – The body of the message in this case with attached files should be a simple statement of what action you would like the recipient to take on the attached files. Should they review them, are they to be printed for the upcoming seminar? State specifically what you want the reader to do in your email.
  3. Write Subject – Write the subject after the body because it should be a simple, stripped-down restatement of the body of the message. Clear and concise with key words at the beginning of the subject.
  4. Select Recipients – Choosing the recipients last performs a couple of helpful functions. First, if an email doesn’t have a recipient specified, you can’t accidentally send the email without the attachments or pausing long enough to make sure you actually want to hit “Send” on that email laced with your frustrations. Secondly, if you wait till the end you can further clarify exactly who needs to be included based on the actions and requested tasks specified in the email.

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So the advise is simple. Use it, dont use it!

PS. I usually don’t reuse content and I apologise for doing so with this article!

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About Author

DChetty

Dee Chetty is a South Africa- and India-educated web junkie. Focusing on strategy and new developments, Dee finds himself pushing the limits of innovation with his ideas. Dee loves open-source, mobile technologies and location-driven applications. He is an Apple fanboy & a die-hard Audi fan.

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