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Nokia recalls defective chargers!

Written By: DChetty

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November 9, 2009

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Posted In:

I received notice today that Nokia has taken preventative action by recalling its outsourced manufactured chargers by a specific Chinese supplier. It seems that the plastic mould begins to seperate and there exists potential for a user to suffer from electric shock of certain components of the charger touch each and the user simultaneously. No such incidents have been reported and one has to commend Nokia for proactive with issues like this and not being reactive as many giant global companies tend to be when things go wrong.

The recall will be managed via a website that has been set up specifically for the charger recall.

This is an excerpt from the site (Sorry I’m being lazy by pasting it directly!)

Dear Nokia Customer,

Nokia has announced an exchange program for a limited number of Nokia-branded chargers manufactured by a third party supplier. We have determined that the plastic covers of the affected chargers could come loose and separate, exposing the charger’s internal components and potentially posing an electric shock hazard if certain internal components are touched while the charger is plugged into a live socket.
While we are not aware of any incidents or injuries related to the affected chargers, as a precautionary measure, we will exchange affected charger models free-of-charge.
The affected chargers are those manufactured by BYD between June 15, 2009 and August 9, 2009 and with the following model types
AC -3U
AC-3E
and those manufactured by BYD between April 13, 2009 and October 25, 2009 and with the following model type
AC-4U

Affected chargers may have been sold with a Nokia device or purchased separately as an accessory.Your charger is not impacted by this action if you purchased it before June 15, 2009 for models AC-3U and AC-3E and before April 13, 2009 for model AC-4U or it is a similar charger model manufactured by any other supplier.
The reliability and quality of our products, is Nokia’s top priority. If you have confirmed that your charger is eligible to be replaced, we advise that you stop using it, and seek a free replacement charger.
An exchange program has been arranged for all markets in which affected chargers have been sold. To minimize inconvenience to our customers, the exchange will take place at the country level.
Submit specific information from the charger label using the menu below to determine if it is within the scope of the exchange program.
The affected chargers are those manufactured by BYD between June 15, 2009 and August 9, 2009 and with the following model types
AC -3U
AC-3E
and those manufactured by BYD between April 13, 2009 and October 25, 2009 and with the following model type
AC-4U

So if you acquired a Nokia charger during the periods 13 April and 25 October 2009, I recommend that you have a look at the charger recall website.

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About Author

DChetty

Dee Chetty is a South Africa- and India-educated web junkie. Focusing on strategy and new developments, Dee finds himself pushing the limits of innovation with his ideas. Dee loves open-source, mobile technologies and location-driven applications. He is an Apple fanboy & a die-hard Audi fan.

(1) Reader Comment

  1. N97 mit Vertrag
    December 8, 2009 at 6:26 pm

    enjoy your blog. Keep on the good work, I will subscribe. What do you think of the new Nokia N97?

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